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S&B is firmly committed to providing our customers with best in class, reliable products from Authorized Dealers. S&B Tanks products purchased from Authorized Dealers by the original purchaser are backed by S&B Tanks' Limited Lifetime Warranty when used on vehicles for which they were designed and installed correctly. If one of our products is not performing properly or is defective, S&B Tanks will replace it. S&B will not be responsible for any consequential, indirect, contingent, special or other damages not outlined in this warranty.
If you purchased S&B products from an unauthorized dealer or if the original factory serial number has been removed, defaced or altered, your S&B limited warranty will not be valid. Unfortunately, there are some websites and dealers who claim to be authorized S&B resellers but are not. S&B Products sold on these unauthorized websites or by unauthorized dealers do not carry a warranty from S&B. When you purchase products from an unauthorized website or dealer you are taking a risk, because these products may be counterfeit, used, or defective. Please protect yourself by ensuring that you only purchase S&B products from an S&B Authorized Dealer.
What is not covered by the S&B Tanks Warranty
GPI fuel transfer pumps and EZ Lynk devices are not covered on the S&B Tanks warranty.
Replacement of Product.
In order to return any product to S&B, an RMA number must be issued. Customer must supply proof of purchase and product must be sent back at customer’s cost.
Extent of Warranty.
If a defective product is properly returned to S&B Tanks, it will be replaced. S&B Tanks reserves the right to decide as to if the terms of the warranty outlined above have been followed properly. Should S&B decide that the terms of the warranty do not apply, S&B will under no obligation honor this warranty. Under no condition shall S&B Tanks be responsible for any contingent, special, consequential, indirect or other damages.
What will S&B Tanks do if I encounter a problem with a dealer?
Although there are laws to protect your rights (Magnuson-Moss Warranty Act was passed to protect the consumer’s right to purchase parts not made by an OE), in rare cases, some dealerships attempt to use simply the presence of an S&B Fuel Tank to deny a legitimate warranty claim and instead force the consumer to cover the cost of the repair. Some less scrupulous dealers leverage the consumer’s need to get their vehicle back on the road, in order to get the consumer to cover the cost of the repair.
In the unlikely event you have an issue with your dealer, S&B will go above and beyond to help you resolve the issue quickly and effectively. You can reach us at 909.675.1313 or via email at [email protected] The information contained in this warranty page and on this website is subject to change without notice. To see a list of S&B Authorized Dealers, please click here.WARNING for Those Using In-Bed Fuel Tanks
On S&B and OEM diesel fuel tanks, there are one or more rollover valves. The rollover valve uses a float/weight to close the valve when the float is immersed in fuel. This prevents fuel leakage in the event of a rollover. Gravity feed tanks or electronically controlled feed tanks can overfill the S&B or OEM tank. If/when the tank is overfilled, the rollover valves will prematurely close. Without the required vapor space in the tank, this violates the “overfill restriction” requirement of 49 CFR 393.76(12)(i). An overfilled tank can lead to a pressurized fuel tank, leaking, and tank failure.
The use of a gravity feed tank or electronically controlled transfer tanks(that allow the S&B tank to overfill) in conjunction with a S&B Tank is dangerous and will void the warranty of the S&B Tank.
If you need help or have any other questions concerning your orders, please call customer support at: (909) 675-1313.
15461 Slover Ave Ste B
Fontana, CA 92337 US
Customer Service: (909) 675-1313